Terms of Service

1. Who these terms apply to

Ekaabo Attendance is a product of 1908 Hub Limited ("Ekaabo", "we", "us"). These terms apply to any church, school, company or other organisation that creates an account or uses the service, and to the people who use it for them. By creating an account you agree to them for yourself and for your organisation, and you confirm that you have authority to do so. You must be at least 18 years old.

2. What Ekaabo Attendance provides

Ekaabo Attendance lets you keep a list of your people, organise them in groups, set up services, classes and meetings, check people in with QR codes, at check-in stations or by self check-in, follow up first-time visitors and absentees, send emails, share reports, and show your own logo and colours. We may add, change or remove features, and we will give at least 14 days notice of a significant change.

3. Your account, team and roles

Give us accurate information and keep sign-in details secure. The owner is responsible for everything done through the account, including by administrators, team leads, children's leaders and anyone using a check-in station or share link. Give people only the role they need, remove people who should no longer have access, and switch off or renew a link if its PIN has been shared more widely than intended.

4. Your people and their data

You decide what personal data you collect and why, so you are responsible for it under the Nigeria Data Protection Act. We handle it on your behalf, as described in our Privacy Notice. This means you must:

• have a lawful reason to hold each person's data and tell people what you keep and why;
• collect only what you need, and keep it accurate;
• get a parent's or guardian's consent where children are involved, and take particular care with sensitive information such as religious belief;
• answer requests from the people you keep records of, and correct or remove their data when you should;
• use the audience and role settings so people see only what they should.

5. Messages

• Only message people who agreed to hear from you. Record that agreement in the system.
• Send messages about your own services, classes and meetings, not unrelated advertising.
• Emails carry a link to stop them. Honour it. Do not try to get around it.
• If WhatsApp or SMS messages are used, they run on message credits you buy, and WhatsApp's and the network operators' rules also apply.
• We cannot guarantee delivery. A message may fail because of a wrong address or number, a full inbox, or a network or provider limit.

6. Free trial, plans and payment

• A new account starts with a free trial. The length is shown when you sign up. No card is needed.
• Plans are prepaid for the period you choose, in naira. The price, the period options and the limits of each plan are shown on our pricing page and before you pay.
• You pay on Flutterwave's hosted checkout. We never take money automatically, and we never receive your card details.
• A plan limits how many branches, people, active programmes and team seats you can have. Reaching a limit stops you adding more. It never blocks check-in, and it never removes what you already have.
• You can move to a bigger plan at any time. It starts straight away and you pay the difference for the rest of the period. A move to a smaller plan starts at your next renewal, and is not allowed while you are over the smaller plan's limits.
• A price change does not affect a period you have already paid for.
• Payments for a period already started are not refundable, unless the law requires it or we made a mistake. If you think a payment was taken or applied wrongly, write to us and we will put it right.

7. When a plan ends

When paid time runs out there is a short grace period. After it, check-in keeps working and your exports stay available, but editing and sending messages pause until you renew. We keep your data for a further period so you can renew, and we tell you before anything is archived.

8. Acceptable use

You may not use Ekaabo Attendance to:

• collect personal data without a lawful reason, or in secret;
• send spam or message people who have not agreed to hear from you;
• mislead people or impersonate someone;
• store or send anything unlawful, abusive or harmful;
• try to access another organisation's data, probe or overload the service, or get around limits and security.

We may remove content and suspend or end accounts that break these rules.

9. Your data and ours

Your people's records, reports and files belong to you. You allow us to store and use them only to provide the service to you. You can export your data from the app. Ekaabo Attendance, its design and its software belong to 1908 Hub Limited. You may not copy them or resell the service.

10. Privacy

How we handle personal data is explained in our Privacy Notice.

11. Availability

We work to keep Ekaabo Attendance running, but we cannot promise it will always be available or error free. Check-in is not blocked by billing, but it still depends on your device and network.

12. Suspension and ending

You can stop using the service at any time. Because we never charge automatically, there is nothing to cancel. To close your account and have your data deleted, write to hello@ekaabohq.com.

We may suspend an account straight away if we reasonably believe the rules are being broken seriously, or if the law requires it. Otherwise we will give you at least 14 days notice before suspending it. If we ever close Ekaabo Attendance, we will give you reasonable notice and a way to export your data.

13. Limits on our responsibility

We are not responsible for decisions you make from attendance records, for data you entered wrongly, for loss caused by downtime or by a provider such as Flutterwave or Meta, or for misuse of your account because credentials, PINs or links were not kept safe. We are not liable for indirect losses.

Where we are liable and the law allows a limit, our total liability for any claim is limited to the amount you paid us in the three months before the claim arose. Nothing in these terms limits liability that cannot be limited under Nigerian law.

14. Changes to these terms

If we make a material change, we will email account owners at least 14 days before it takes effect. If you do not agree, you can stop using the service and close your account.

15. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria. If something goes wrong, please contact us first at hello@ekaabohq.com. Most problems can be sorted out without going to court.

16. Contact

Email: hello@ekaabohq.com

Address: 1908 Hub Limited, 13 Ladipo Avenue, Lonlo Bus Stop, Iju-Ishaga, Lagos, Nigeria